Tagged: editing window, W3 Total Cache
- This topic has 1 reply, 2 voices, and was last updated 7 years, 7 months ago by Sebastian.
digwr7 October 29, 2015 at 4:21 am
Hi Sebastian, how are you?
I’ve been through the forum threads and found that many people are experiencing the same problem as I am: Microthemer just won’t work with W3TC active, meaning all the UI shows up, but it keeps “loading wordpress site…” forever. I cannot select anything…
I’ve already spotted that the issue only occurs when W3 Total Cache is active and I have already emptied all caches.
It’s the only cache plugin I use… All minify settings were disabled from the beginning.
I also noticed you saying in some thread that you use W3TC yourself so, if there was a conflict with it, you’d have noticed soon enough… however, it’s that plugin indeed causing the issue.
So, what could be happening here?
The website I have MT on is: http://caixapreta.empremaker.com
One thing I’d like to add is that I noticed you asked many customer for backend access, so it’d be nice if you could go back to the threads detailing what you did behind the scenes so that other customers could possibly find a fix for their issues without having to post a new thread or create a support ticket…
It’d save lots of time for you and everyone else. 🙂
Thanks in advance!
Sebastian October 29, 2015 at 12:00 pm
Hey, I do use w3 total cache with Microthemer. But I don’t enable every option. There’s a lot to configure in w3 total cache. You may be able to get things working by tweaking the settings. But I hear what you’re saying in terms of helping people help themselves. It’s been creeping up my priority list for a while, and I think your comment might be the final nudge I need.
I plan to introduce a feature whereby Microthemer detects when an action get’s stuck e.g. “loading wordpress site…”. When this happens, Microthemer will display a status update in the top right with instructions on how to solve common issues – or contact support for help. I will start work on this feature today.
When I login to the backend of a site, I generally do the following:
I hope that helps with your own troubleshooting. If you do need my assistance I’d be happy to look at your site.