Unable to load MT

This topic has 1 reply, 2 voices, and was last updated 5 years, 10 months ago by Sebastian.

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monowebdesign May 30, 2019 at 7:10 pm	Heads up! this post was created when Microthemer was at version 5. The current version is 7. Some references to the interface may be out of date. Hi Installed on first site and I just cant get it to work..! Its a site using Elementor – whenever I click on the Microthemer menu item it tries to load but just get the spinning wheel. Console shows: Uncaught DOMException: Blocked a frame with origin “https://domainname.com” from accessing a cross-origin frame. I’ve deactivated all optimisation plugins . caching (Litespeed) and even deactivated my security plugin for a short while (WebArx) – reverted to a new .htaccess file and still no joy. Anyone have any ideas what else may be blocking the request? Thanks!
Sebastian May 30, 2019 at 8:32 pm	Hi Dave, Sorry to hear you hit this cross domain issue. If you could send me access details for the site via our secure contact form I would be happy to troubleshoot this for you. A fairly common cause for this is the WP admin area running on SSL, but not the frontend. Could that be the case with your site? Thanks, Sebastian

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monowebdesign May 30, 2019 at 7:10 pm

Heads up! this post was created when Microthemer was at version 5. The current version is 7. Some references to the interface may be out of date.

Hi
Installed on first site and I just cant get it to work..!
Its a site using Elementor – whenever I click on the Microthemer menu item it tries to load but just get the spinning wheel.

Console shows:
Uncaught DOMException: Blocked a frame with origin “https://domainname.com” from accessing a cross-origin frame.

I’ve deactivated all optimisation plugins . caching (Litespeed) and even deactivated my security plugin for a short while (WebArx) – reverted to a new .htaccess file and still no joy.

Anyone have any ideas what else may be blocking the request?

Thanks!

Sebastian May 30, 2019 at 8:32 pm

Hi Dave,

Sorry to hear you hit this cross domain issue. If you could send me access details for the site via our secure contact form I would be happy to troubleshoot this for you.

A fairly common cause for this is the WP admin area running on SSL, but not the frontend. Could that be the case with your site?

Thanks,
Sebastian

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