Support
Tagged: conflict, hanging, unresponsive
Sebastian.| Author | Posts |
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 ollyconnelly
May 13, 2020 at 3:05 pm
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Heads up! this post was created when Microthemer was at version 6. The current version is 7. Some references to the interface may be out of date. Hi Sebastian and Monika, I’m having some trouble with MT hanging, unresponsive, for exa,ple when I simply “Target” an element, a message popping up on the browser saying “A web page is slowing down your browser”, it asks me if I’d like to debug but tbh I’m not sure quite where to start (actually when I click on the “debug script”options nothing happens anyway, suggesting there’s quite a bottlenect somewhere, I guess). I’m using Firefox Developer’s latest edition with a bunch of add-ons, if that might be an issue. Will start deactivating some plugins to try to troubleshoot but if there’s anything you’d suggest I’d be grateful cos right now (having actually only just started using MT, despite buying it a while ago) well, it’s just not useable at all, which is a pity, cos seems to me it’s an absolute corker of a plugin. Thank you for your assistance. (I note your postcode, from your welcome mail) is N4, I used to live in Stround Green, Go N4!) Olly. Debug Info………. WordPress Version: 5.4.1 Currently Active Theme: Astra Child Theme for DAILY CHAOS |
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ollyconnelly
May 13, 2020 at 3:21 pm
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Well, it is a conflict, I know that now … if I can work out which plugin I’ll let you know. |
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ollyconnelly
May 13, 2020 at 3:41 pm
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Query Monitor! Guess there’s some bloat in my plugin list too, but QM was the problem, which I guess makes some sense. |
 Sebastian
May 13, 2020 at 6:20 pm
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Ah, a fellow North Londoner! Great! Well I’m glad you managed to find the source of the conflict. If there is anything I can do at the MT end I’m happy to jump in. I will try installing Query Monitor on my dev server. If I can’t replicate the performance issues, would you mind sending access for your site via our secure contact form? Thanks, |
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ollyconnelly
May 13, 2020 at 9:33 pm
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It looks fine now ty Sebastian. QM isn’t the kind of plugin one should keep activated generally, anyhow, but yes, they don’t seem to sit well together, MT and QM. I miss Dunn’s the bakers, down Crouch End … their lemon cake is to die for! Best to you, thank you for producing such an impressive plugin. |
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Sebastian
May 15, 2020 at 11:16 am
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Ah I never did make it down to miss Dunn’s. I will certainly give it a try assuming if survives the lockdown. Just tried Query Monitor (cool plugin!) locally with nginx, firefox, and PHP 7.1, but didn’t notice any performance issues when working with Microthemer. The issue might be specific to your WP environment. I’d be happy to take a look if you like? Happy either way. Cheers! |
