Error in WordPress [Content Encoding Error gzip]

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torweb

Heads up! this post was created when Microthemer was at version 2. The current version is 7. Some references to the interface may be out of date.

I’ve purchased the developer license and installed it in my artistseer wordpress theme. When I click the Microthemer link in the dashboard the following error message is given:

Content Encoding Error

The page you are trying to view cannot be shown because it uses an invalid or unsupported form of compression.

Please contact the website owners to inform them of this problem.


Sebastian

Hi there,

I’m sorry you’ve encountered a problem so early on! What version of Microthemer are you using? It could be a co-incidence but I encountered that bug recently when I was testing out some new code. I didn’t think I released any versions with that problem, but perhaps I did!

Also, what version of WordPress are you using?

If you’re not working locally, please could you send me login details for your WordPress install so that I can troubleshoot this for you? You can use our secure pre-sales form: https://themeover.com/support/pre-sales-enquiries/

Many Thanks,

Sebastian


Sebastian

PS if you can access the Microthemer Preferences page, you could also try disabling the gzip option there.

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