Can not add custom code/css

Author Posts

sakomicro November 3, 2021 at 4:05 pm

Hi!

I am trying to add custom code and I can open the editor but when I try to click into it to start writing nothing happens. The editor stays blank:

https://drive.google.com/file/d/1Gw3JP1BSe91M3m1mzncVbm8le4kAqrf9/view?usp=sharing

What to do?

Thanks!

Sascha

Sebastian November 3, 2021 at 4:09 pm

Hey Sacha,

The editor appears to be hidden, perhaps with CSS from another application. Or perhaps it’s just not loading. Would you mind sending temporary to access to the affected site via our secure contact form so I can troubleshoot this?

Thanks,
Sebastian

Sebastian November 4, 2021 at 9:38 am

Hey Sascha,

I just logged in with Chrome and Firefox but I can see the editor:

Visible code editor

If you are using one of those browsers and still can’t see it, could you try disabling any browser addons?

Thanks,
Sebastian

sakomicro November 5, 2021 at 10:40 am

You are right! It conflicts with the chrome addon Grepper. Any idea why?

https://chrome.google.com/webstore/detail/grepper/amaaokahonnfjjemodnpmeenfpnnbkco

thanks

Sascha

Sebastian November 9, 2021 at 5:22 pm

I’m not sure why it is hiding the editor. It might be worth opening a ticket with the author of Grepper. I’m happy to work with them to get this solved, but I suspect it will need to be done on their side.

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