Can not unlock Microthemer – error message

This topic contains 2 replies, has 2 voices, and was last updated by  johannesodeg 4 years, 7 months ago.

Author Posts

johannesodeg

Error when I try to unlock:
TypeError: undefined is not an object (evaluating ‘jQuery(‘.woocommerce-product-gallery__wrapper div’)[0].style’) (line 2)…

regards
Johannes


Sebastian

Hey Johannes,

Sorry to hear about your trouble unlocking. It sounds like it could be a conflict with a WooCommerce product gallery plugin. You might be able to successfully unlock Microthemer by temporarily disabling it.

However, if there is a conflict, this might affect your general use of Microthemer after unlocking. So if you see additional error messages, or you just want me to have a look at your site before doing anything else, please send access details for your site via our secure contact form so I can troubleshoot.

Thanks,
Sebastian


johannesodeg

Thank you Sebastian. It is ok now.

Regards
Johannes

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