Support
Tagged: Error, login problem, raw data
Sebastian.| Author | Posts |
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 htcmaarten
June 4, 2019 at 8:08 pm
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Heads up! this post was created when Microthemer was at version 5. The current version is 7. Some references to the interface may be out of date. Hi, we have MT on a website (www.ernestwright.co.uk) and on a staging site: Any ideas on this one? |
 Sebastian
June 5, 2019 at 8:50 am
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From checking around online this might have something to do with gzipping. Try going to the standalone Microthemer > Preferences page and set “Gzip the Microthemer UI page for faster loading” to “No“. It may be that your server has started applying gzip itself, in a way that is not compatible with Microthemer. If that doesn’t work, you could try disabling some security or caching plugins. Another possible source of the issue according to an article I found. Cheers, |
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htcmaarten
June 5, 2019 at 3:51 pm
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Thanks. I already stopped the caching plugin (it used to work anyway) but this did not help. |
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Sebastian
June 5, 2019 at 5:53 pm
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Hmm. Could you try installing the following version which fixes an issue another user had with launching MT in a new window from a different domain to the one MT runs on: https://themeover.com/misc/5.7.0.5/microthemer.zip If that doesn’t work, would you mind sending access details via our secure contact form so I can troubleshoot this for you? Thanks, |
