Tagged: editing window, error message, gzip, plugin conflict
Author | Posts |
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jawad
January 14, 2016 at 10:14 pm
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Hi there, When trying to use Microthemer I am presented with the following error message: Also the ‘MT’ icon on the left hides the folder dropdown so I cannot click on the dropdown button: Any ideas what is causing the error message? and maybe a different location for the MT icon is more suitable. Many Thanks, |
Sebastian
January 15, 2016 at 1:20 pm
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Hi Jawad, The MT logo shouldn’t be there normally. I suspect a plugin/theme conflict is responsible for both problems. Would you mind sending me login details for your site via this secure contact form so that I can locate the source of the issue: Cheers, |
jawad
January 15, 2016 at 3:44 pm
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Hi Sebastian, Thank you – I have forwarded you over the details! 🙂 Many Thanks, |
Sebastian
January 16, 2016 at 1:02 pm
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Thanks Jawad, Your server doesn’t seem to support PHP gzipping. So I disabled that feature via Microthemer > Preferences. That fixed the logo problem, which was pushed down due to a PHP error warning. I’ve just released version 4.7.5 which fixes the problem you had saving your settings. You probably have another plugin that also uses the LazyLoad script. I resolved the conflict by changing the variable name the LazyLoad functionality is stored in. Everything should work now. Please let me know if you encounter any more issues. Cheers, |