KevinHayes
June 6, 2019 at 3:06 pm
Microthemer won’t start. I get the spinning symbol, the program doesn’t load the page.
https is running on front and back end.
Version 5.7.0.4, pro version.
Gzip not being used.
On both a staging site and the production site.
Staging site here: https://app-5cafb9d3f911cf0dc86f1114.closte.com
I have a login for you if you’d like to look under the hood.
Sebastian
June 6, 2019 at 3:38 pm
Hey Kevin,
Sorry for the trouble. Yes if you could send me access details via our secure contact form that will help find a fix for this.
Thanks,
Sebastian
June 6, 2019 at 7:37 pm
Thanks for providing access. And great that it’s working for you now, even though we’re not sure why it wasn’t working temporarily. Something to do with browser caching perhaps…
I’m ready to pick this up again if you notice any problems in future.
Cheers,
davispe
July 22, 2019 at 9:10 pm
FWIW: I had a plugin conflict with RTO’s Dynamic Conditions plugin plugin link .
Disabled, and loaded just fine.
Sebastian
July 23, 2019 at 3:06 pm
Hey,
Thanks for sharing this issue. I will download the plugin and see what can be done to improve compatibility.
Cheers,
