Microthemer won't start

This topic contains 2 replies, has 2 voices, and was last updated by  Sebastian 1 week, 3 days ago.

Author Posts

KevinHayes

Microthemer won’t start. I get the spinning symbol, the program doesn’t load the page.

https is running on front and back end.

Version 5.7.0.4, pro version.

Gzip not being used.

On both a staging site and the production site.

Staging site here: https://app-5cafb9d3f911cf0dc86f1114.closte.com

I have a login for you if you’d like to look under the hood.


Sebastian

Hey Kevin,

Sorry for the trouble. Yes if you could send me access details via our secure contact form that will help find a fix for this.

Thanks,
Sebastian


Sebastian

Thanks for providing access. And great that it’s working for you now, even though we’re not sure why it wasn’t working temporarily. Something to do with browser caching perhaps…

I’m ready to pick this up again if you notice any problems in future.

Cheers,
Sebastian

You must login or register to reply to this topic.