Problems installing to another site. [permissions error]

This topic contains 1 reply, has 2 voices, and was last updated by  Sebastian 7 years, 3 months ago.

Author Posts

banjomark

Hi

After installing plugin no page loads and I receive “you do not have permission to access index.php error message.

Any ideas please??

Mark


Sebastian

Hi Banjomark,

This isn’t one I’ve come across before. Is it just the Microthemer page that doesn’t load or are all pages on your site affected? If The admin area is still accessible, please could you send me login details for your site via this secure contact form so that I can troubleshoot?

https://themeover.com/support/contact/

If your site is totally down and you need assistance getting it back online please also include FTP details in your message and I will manually remove the plugin for you.

Many thanks,
Sebastian

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