Redirect to homepage [when trying to validate license]

Tagged: , ,

Author Posts

puccino February 18, 2015 at 9:27 am

Heads up! this post was created when Microthemer was at version 3. The current version is 7. Some references to the interface may be out of date.

Hello, i just purchased your plugin today, and i can’t validate it, it is always redirecting me to my site homepage.
When i go to url http://mysite.com/wp-admin/admin.php?page=tvr-microthemer.php it redirect me to http://mysite.com/

Sebastian February 18, 2015 at 12:07 pm

Hi there,

I’m sorry that you’ve encountered some issues with redirecting. This isn’t an issue I’ve heard of before. My best guess at this stage is that a rule in your .htaccess file, or a security/SEO plugin is not playing well with Microthemer.

I’d be happy to have a look at your site if you don’t mind creating a temporary user account for me on the affected WordPress install? You can send the login details securely via this contact form: https://themeover.com/support/contact/

If you’d prefer not to provide login details, please message me via the contact form anyway to discuss alternative options.

Many thanks,

Sebastian

puccino February 18, 2015 at 12:19 pm

Hi, just sent you login details.

Thanks for your help. 🙂

Sebastian February 18, 2015 at 1:20 pm

Thanks,

I can see that the redirect happens once Microthemer tries to load the frontend of your site in an iframe. I just need to figure out exactly which script is causing this functionality. I suspect it is some Javascript somewhere in the iframe. I will update you when I have more information.

Cheers,

Sebastian

Sebastian February 20, 2015 at 6:01 am

Just to let you know, I haven’t forgotten about you. I wasn’t able to immediately locate the code that was causing the redirect so I added you to my list of 5 issues that require a site inspection to troubleshoot. I’m going through these now…

Cheers,

Sebastian

puccino February 20, 2015 at 6:46 am

Ok thank you, you think it could be my theme ?
I am planning to change it..

Sebastian February 20, 2015 at 10:06 am

It’s either something in your theme or one of your plugins. If you have a local version of the site you could try disabling all other plugins to see if that solves the issue. And then re-enable them one by one to discover which one might be redirecting Microthemer. Similarly, you could try switching theme.

I suggest doing this on a local copy in case the live site is active and you don’t want to interfere with it.

Cheers,

Sebastian

You must login or register to reply to this topic.