the system seems to freeze while loading the data

This topic contains 1 reply, has 2 voices, and was last updated by  Sebastian 3 weeks, 3 days ago.

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Herbert_R

Hello,
When trying to edit a page again with Microthemer, the system seems to freeze when loading the data. Only a spinning circle can be seen. What can I do?
Kind regards
Herbert
I’m working with the enfold theme


Sebastian

Hey Herbert,

It sound like this could be a theme or plugin conflict. If you don’t mind sending me temporary access details for the affected site via our secure contact form, I would be happy to troubleshoot this for you.

As a first thing to try yourself, Right-click anywhere in the MT interface and choose “Inspect”. Go to the console tab and then refresh your browser. Do you see any red error messages appear? If so, what do they say?

Cheers,
Sebastian

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