I’m terribly sorry for the slow reply. I’ve just noticed that forum notifications haven’t been coming through to me.
Would you mind providing temporary access details for the site via our secure contact form so I can troubleshoot this for you? You can use this handy plugin to provide temporary access easily.
I’m not getting notification either btw. I only checked because I went back to working on the site in question and encountered the issue again. That’s when I came here to check on this.
– Cory
Sorry I forgot to send the link to our secure contact form before. Please use that.
I actually fixed the issue after my previous reply. But you should get this message coming through to your inbox (your replies don’t trigger an email to you).