Uncaught TypeError: s.tooltip is not a function (line 1) and 'hasClass' of undef

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klaus April 9, 2019 at 2:36 pm

Heads up! this post was created when Microthemer was at version 5. The current version is 7. Some references to the interface may be out of date.

Hello, since today I get the following error messages: Uncaught TypeError: s.tooltip is not a function (line 1) and Uncaught TypeError: Cannot read property ‘hasClass’ of undefined (line 1). Microthemer can not be operated any more. I have already deactivated all plug-ins and uninstalled and reinstalled the Microthemer.
I’m using WordPress version 5.1.1 and Microthemer version 5.6.0.6. This error occurred on my demo page – but I’m afraid that this error could also occur on my live pages. How should I proceed? Could there be a problem with the w3total cache plugin?
Thank you in advance for your help.
Best regards from Austria,
Klaus D.

Sebastian April 9, 2019 at 3:42 pm

Hey Klaus,

Sorry to hear you’ve run into this error. I would be happy to troubleshoot this for you if you can send access details for the site via our secure contact form?

Thanks,
Sebastian

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